When Tunisia went into lockdown from March to June, most private sector businesses experienced at least some stoppage of work. As might be expected, the sector that saw the least closures was the health sector, where 45 percent of businesses remained open, according to an official study. But in the number two position was the information and communication sector—which includes call centers—where 42 percent stayed open without interruptions. According to a new report looking at the rights of call center workers, call centers were “granted authorization to maintain physical operations as an ‘essential service’” even though many maintained “tightly packed spaces with shared workstations and equipment…fertile ground for the virus to spread.”